Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. They cover a wide range of skills, but especially communication skills such as listening and speaking with impact. They also include the ability to control and manage your emotions.

It is no exaggeration to say that interpersonal skills are the basis for success in life. People with strong interpersonal skills are usually able to work well with other people, including in teams or groups, formally and informally. They communicate effectively with others, whether family, friends, colleagues, customers or partners. They also have better relationships at home and at work.

You can improve your interpersonal skills by becoming more aware of how you interact with others and practising your skills.

This section gives an overview of our interpersonal skills courses.