Embark on an enlightening path with our course tailored for those eager to redefine success through Business Performance Management (BPM), seamlessly blended with Systems Thinking and a human-centered focus. This innovative course is crafted for professionals driven to elevate their organisation's performance, ensuring sustainability and resilience through holistic and people-focused approaches.

Programme

Prepare to dive deep into the essence of Business Performance Management, enriched with the comprehensive perspective of Systems Thinking and the critical consideration of human factors. Through engaging lectures, compelling case studies, and hands-on exercises, you'll gain the skills to assess, strategise, and enhance business performance in ways that honor the complexity of organisational systems and the pivotal role of individuals within them.

• Module 1: Bridging BPM with Systems Thinking
  • Explore the core principles of Business Performance Management, understanding how Systems Thinking provides a lens to view performance in a interconnected context.
  • Learn to appreciate the intricate dynamics that contribute to organizational performance, recognizing patterns and relationships that drive success.
• Module 2: Crafting Human-Centered Performance Strategies
  • Delve into techniques for analysing current performance levels while considering the impact on and contributions of employees and customers.
  • Use Systems Thinking to develop strategies that not only aim for peak performance but also enhance job satisfaction, customer experience, and organizational culture.
• Module 3: Implementing Strategies with a Human Touch
  • Address the challenges of shifting performance metrics and strategies with a focus on human elements, ensuring buy-in and minimising resistance.
  • Explore inclusive change management approaches that emphasize empathy, clear communication, and stakeholder engagement.
• Module 4: Adaptive Performance Monitoring and Optimization
  • Establish adaptive feedback loops that consider both quantitative performance metrics and qualitative human feedback, using this data to foster continuous improvement.
  • Apply Systems Thinking to uncover leverage points for sustainable performance enhancements, ensuring that efforts benefit the whole organization and its people.

Experiential learning at The House of Coaching

The House of Coaching stands for experiential learning. As a participant, you continuously work with the theory through practical, experience-based exercises in which you learn to apply your skills in real situations. We facilitate the learning process through maximum interaction and sharing of experiences. That's learning that really sticks!

Who will benefit?

This course is designed for managers, business analysts, project managers, and any professional tasked with boosting organisational performance who seeks a comprehensive, systems-oriented, and human-centered approach. It's for those who understand that true performance excellence goes beyond numbers, reaching into the heart of what makes organisations thrive: their people.

Drive your organisation towards sustainable excellence

By the end of this course, you'll possess a rich understanding of Business Performance Management through the lens of Systems Thinking, equipped with strategies that prioritize human well-being alongside organizational goals. You'll be ready to lead with insight, fostering an environment where performance improvements are not just about hitting targets but about creating a thriving, resilient organisation.

Elevate your performance management approach

Join us on this journey to transform your perspective on performance management. This course will empower you to blend strategic performance initiatives with a deep understanding of organizational dynamics and human needs. Let's navigate the path to peak performance together, where success is measured not just by outcomes, but by the journey and the lives it enhances.