Optimise your conversation management

Many people wonder how to have effective conversations. How do you find the right tone and the right moment?

This uncertainty can lead to frustration and a feeling that conversations are not producing the desired results.

Our conversation management training, designed to help you lead online conversations, offers a structured approach to these challenges. You'll gain a better understanding of the psychology behind effective conversations. Using practical exercises and techniques, we help you to conduct online conversations that achieve the results you want.

What's more, we provide you with comprehensive learning material on our digital learning platform, including a syllabus and instructional videos. This allows you to develop additional knowledge and skills at your own pace and apply the techniques you learn effectively in your online conversations.

Learning objectives

Develop an in-depth understanding of effective conversation management and the importance of timing and tone in online environments.Learn how to manage emotions and give and receive constructive feedback in digital conversations.Gain an insight into conflict management strategies and assertive communication in online environments.

Programme (per half-day)

• First part of the day: Explore the psychology behind managing conversations and practical techniques for effective online communication. 
• Second part of the day: Workshops on how to give and receive constructive feedback. Simulations and role plays focusing on conflict management and assertiveness in digital conversations.

Experiential learning at The House of Coaching

At The House of Coaching, we believe in learning by doing. Our courses include practical exercises and real-life case studies so that you can immediately apply the concepts you have learned.

Are you a professional looking to improve your conversational skills in online environments? Contact us today to arrange this training for you and/or your team. Find out how our training can help you have effective online conversations and achieve better results.