Do you feel that dealing with late payers is a source of frustration and irritation for businesses and individuals? Having to chase outstanding payments is never pleasant, ignoring outstanding payments can lead to mounting debt and financial problems for the company. Moreover, the lack of follow-up with late payers can make them feel like they can get away with it, which only exacerbates the situation.

Our training in dealing with late payers provides a structured approach to address these challenges. Start by integrating neuroscience principles to understand the motivations and emotions behind late payers' payment behaviour.

With our focused approach and hands-on learning, you will be able to tackle outstanding payments effectively. Explore our comprehensive learning materials, including a syllabus and instructional videos, available on our digital learning platform, to develop additional knowledge and skills at your own pace, enabling you to effectively apply the techniques you have learned in practice.

Learning objectives:

Refine your communication skills for effective contact with late payers.Understand the legal aspects and contractual obligations related to late payers.Implement an effective debtor management process to prevent future payment problems.

Programme (by half-day):

• Day part 1: Delve into various communication strategies and learn how to act assertively towards late payers.
• Day part 2: Explore the legal and contractual aspects of dealing with late payments.Day part 3: Practice with practical simulations to strengthen your skills in dealing with late payers.

Experiential Learning at The House of Coaching

At The House of Coaching, hands-on learning is key. We offer interactive training and real-life scenarios so that you can immediately apply the strategies you learn in your day-to-day work.

Are you a financial manager, entrepreneur or self-employed person struggling with late payments? Contact us now to organise this training for you and/or your team. Find out how our training can help you achieve financial stability and successfully deal with late payers.