Interpersonal skills

Learn to present with more impact, even to a mixed audience. Interactive in-company workshop of 2 half-days for 6 to 12 participants, in three languages.

Learn to set up advertising and ad campaigns that resonate with your target audience. A training course of 2 half days for 6 to 12 participants, in Dutch or English.

Learn to shift your team's focus from problems to possibilities with Appreciative Inquiry. In-company training for 6 to 12 participants.

Learn to build trust in a team that works together physically and online. In-company training Building a High Trust Team for 6 to 12 participants.

Improve performance with a human-centred approach: Business Performance Management combined with systems thinking. In-company training in four half-days.

Learn to make your message land with stories in presentations, pitches and sales conversations. In-company training of 2 to 4 half-days for 6 to 12 people.

Learn to communicate change clearly and empathetically to your people. In-company training of 3 half days for 6 to 12 participants, in Dutch or English.

Learn cold calling with more confidence and less fear of rejection. In-company training of two half-days for 6 to 12 participants.

Build a team with more autonomy and engagement. In-company workshop of 4 half-days (2 full days) for 6 to 12 participants, in Dutch, English or French.

Learn to understand customers better and handle complaints with empathetic communication. In-company training in two half-days for 6 to 12 participants.

Learn to handle complaints with empathy and constructive conversations. Training for 6 to 12 participants, in Dutch or English, tailored to your team.

Conduct online conversations with the right tone and timing. In-company training of two half days for 6 to 12 participants, in Dutch or English.

Prepare for communication in a crisis with exercises and simulations. In-company training of two half days for 6 to 12 participants.

Provide customer service that customers remember, even with angry or upset customers. In-company workshop of 2 half-days for 6 to 12 participants, in three languages.

Learn to set boundaries and resolve conflicts constructively as a manager. One-day workshop for 6 to 12 people, in Dutch or English.

Learn to address late payers with a clear approach and assertive conversations. Training for 6 to 12 participants, in Dutch or English.

Debate with confidence and persuade with structure, body language and argumentation. In-company training in 2 half-days for 6 to 12 participants, in three languages.

Deliver webinars and online presentations that hold your audience. In-company training of two half days for 6 to 12 participants, in Dutch or English.

Communicate clearly, purposefully and through storytelling with the four cornerstones of effective communication. In-company training in 3 half-days for 6 to 12 participants.

Learn as a manager to recognise and regulate emotions, in yourself and in others. One-day in-company workshop for 6 to 12 participants.

Learn empathetic listening and the difference between empathy and sympathy. In-company workshop of 1 half-day for 6 to 12 participants, in Dutch or English.

Hold evaluation conversations that are clear and empathetic, even when things get difficult. In-company training of two half-days for 6 to 12 participants.

Learn to design and facilitate meetings and workshops so everyone contributes. In-company training of four half-days for 6 to 12 participants.

Learn to give and receive feedback without defensiveness, using the SBI-A model. In-company workshop of 2 half-days for 6 to 12 participants, in three languages.

Discover and develop your sense of humour with exercises, visualisation and drawing. In-company training in Dutch or English for 6 to 12 participants.

Build an inclusive, safe working environment as a manager. One-day workshop in 2 half-days for 6 to 12 people, in Dutch or English.

Learn to conduct interviews that look beyond the CV. In-company workshop of 2 half-days for 6 to 12 participants, in Dutch or English.

Learn to explain financial results clearly to investors and analysts. In-company Investor Relations training of two half-days for 6 to 12 participants.

Learn to apply for jobs with a story that fits the role and the culture. In-company workshop for 6 to 12 people, in Dutch, English or French.

Learn to lead yourself and your team from personal leadership. In-company training in 9 half-days for 6 to 12 people, in Dutch, English or French.

Leadership coaching for managers: in three personal sessions you work on your self-knowledge, communication and effectiveness as a leader. Tailor-made.

Learn to communicate clearly, give feedback and manage conflicts as a leader. A 2-half-day training for 6 to 12 participants, in Dutch or English.

Learn to lead meetings and workshops with a clear agenda and engaged participants. In-company training of two half-days for 6 to 12 people.

Build an innovation culture with ICE, Imagineering and Blue Ocean. In-company training of 2 half-days for 6 to 12 people, in Dutch, English or French.

Learn to formulate messages that resonate, with insight into consumer behaviour. In-company training for 6 to 12 people, in Dutch or English.

Learn to negotiate with confidence: listen, persuade and manage conflicts. A 2-half-day training for 6 to 12 people, in Dutch or English.

Learn to network in a human way, even if you do not know anyone at the gathering. In-company training in two half-days for 6 to 12 participants.

Learn to read and use body language and non-verbal signals, online and live. In-company workshop for 6 to 12 people, in Dutch or English.

Learn to listen without judgement and say what you need without hurting others. In-company Nonviolent Communication training in two half-days for 6 to 12 people.

Learn to communicate clearly and confidently, even in difficult conversations. In-company training of 3 half-days for 6 to 12 people, in Dutch or English.

Learn to plan projects, motivate your team and manage risks. In-company training of 2 half-days for 6 to 12 participants, in three languages.

Build a psychologically safe team where people dare to speak and learn. One-day in-company workshop for 6 to 12 participants, in three languages.

Learn to present and speak with more confidence and impact. One-day in-company workshop with practice in a safe environment, for 6 to 12 participants.

Learn to hold sales conversations with structure and confidence. A two half-day training course for 6 to 12 participants, in Dutch or English.

Learn to use social media strategically for marketing. In-company training of 2 half days for 6 to 12 participants, in Dutch or English.

Learn to deal with frustrated or angry customers in an empathetic and constructive way. A training course of 2 half days for 6 to 12 participants, in Dutch or English.

Learn to tell sustainability messages that get people moving. In-company training of two half days for 6 to 12 participants.

Learn to deal with change and turn resistance into cooperation. In-company training Working with change in two half-days for 6 to 12 participants.