Conflicts and boundaries

• Faciliteren

  Leaving the table

  “Have the courage to leave the table when respect leaves the room” Imagine you are sitting in a restaurant, waiting for your order, but the waiter walks past you time...

  “Have the courage to leave the table when respect leaves the room”

  Imagine you are sitting in a restaurant, waiting for your order, but the waiter walks past you time and time again. You try to get attention, but it seems as if you are invisible. This scenario is not only frustrating in a restaurant, but also a striking metaphor for situations in life where respect is lacking. It is a sign that it might be time to leave the table.

  The first indicator that it is time to get up is when you notice that you are not being heard. You share your thoughts and ideas, but it is as if you are talking to a brick wall. In a team meeting, for example, where your input is consistently ignored, it is just like sitting in that restaurant where the waiter does not even give you a glance.

  FaciliterenEmotionele intelligentieConflicten en grenzen
  Nov 23, 2023 · 2 min read
• Psychologische veiligheid

  The silent killer of productivity

  You have invested in the best tools, hired top talent and even included wellness programmes. Yet something is not right. Teams are not performing…

  You have invested in the best tools, hired top talent and even included wellness programmes. Yet something is not right. Teams are not performing optimally, creativity has never been so low and stress levels are shooting up. What could you be missing?

  When fear rules the office

  Imagine a workplace where employees hesitate to speak their minds, where the fear of making mistakes stands in the way of innovation and where job satisfaction is just a buzzword. It is not a lack of skills or resources holding you back; it is the absence of psychological safety. Research shows that when employees do not feel safe to speak up, the consequences are severe for both individual well-being and organisational performance.

  Psychologische veiligheidStress en welzijnTime management
  Oct 14, 2023 · 3 min read
• Conflicten en grenzen

  The unexpected guest: the cancellation

  "From real life. Sunday evening, while the world wraps itself in the warmth of family, I trade these precious moments to prepare for the approaching...

  "From real life. Sunday evening, while the world wraps itself in the warmth of family, I trade these precious moments to prepare for the approaching week. With a steaming cup of tea beside me, I get everything ready for a productive week. I want to give the best of myself again, to let my passion shine in my work. Before I shut down the computer, I send one more customer-focused email, confirming my arrival. I carefully schedule the delivery for 8 am on Monday morning, so as not to disturb the Sunday rest. Monday, 8.30 am. Just before I step out the door, an email drops in. The client cancels the appointment. I allow myself a brief sigh and then I call the client and I am ready to listen..."

  Conflicten en grenzenKlantgericht werken
  Oct 2, 2023 · 2 min read

• Interpersonal skills
• Communication
• Emotional intelligence
• Stress and wellbeing
• Facilitation
• Psychological safety
• Time management
• Customer focus
• Self-leadership
• Sales and marketing

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