Half-day 1: negotiation theory and non-verbal signals
You explore negotiation theories and the impact of non-verbal signals during negotiations.
This page was translated from Dutch with AI.
Negotiation skills
Negotiating puts you under pressure, especially when you have to convince someone of your point of view. In this Negotiation skills training you learn to listen, persuade and manage conflicts. The training consists of 2 half-days for 6 to 12 participants, in Dutch or English.
Do you recognise this?
You are sitting at the table with a supplier who will not give an inch. You have prepared your figures, but as soon as he makes his first counteroffer, you are already searching for words. You hear yourself say yes when you actually wanted to think about it.
Afterwards you replay the conversation in your head. What you wanted to say only comes to you in the corridor, and that stings.
Many people go into a negotiation with a knot in their stomach. Perhaps you recognise this:
- you feel stress during negotiations;
- you find it difficult to convince others of your point of view;
- you feel overwhelmed by the complexity of a negotiation;
- you are afraid of being outdone by the other party.
With more confidence at the table you reach outcomes that are right for both parties, in professional and personal situations.
Why does negotiating feel like a fight?
Anyone sitting at the table with a knot in their stomach negotiates mainly to get the conversation over with. You give in more quickly or you cling frantically to your first position, and in both cases you listen less to what the other party really needs.
That costs energy. The days before a negotiation it is in your head, the days after you think about what could have gone better. You doubt yourself, even though you know your file inside out.
It does not have to stay that way. Negotiating is a conversation with a structure, and you can learn that structure.
How do you negotiate with more confidence?
Certainty at the table does not come from a strong character. It comes from preparation, from listening well and from practising with situations that are similar to yours.
Our coaches know how tense that conversation feels. In two half-days they combine negotiation theory and non-verbal signals with workshops and role plays, so that you not only understand strategies but also try them out.
You practise communicating assertively and managing conflicts in a safe group, with feedback from the coach and from fellow participants. That way you step in more calmly next time, and that is what the results below are all about.
What you can do after the training
After the training you can:
- use negotiation techniques and strategies in various business scenarios;
- listen effectively, observe and respond to non-verbal signals during a negotiation;
- recognise and resolve conflicts with constructive communication;
- communicate assertively during a negotiation.
This is how we approach it
The training consists of 2 half-days, with workshops and role plays.
Half-day 2: practising strategies
In workshops you develop strategies for negotiations, with role plays in which you manage conflicts and communicate assertively.
Afterwards you keep practising
Every training is extended in the THOC Learning Space, with learning materials such as a syllabus and videos. You also get an AI Coach who knows the lesson.
We work in an experience-oriented way: practical exercises and simulations with which you apply your negotiation skills directly in real situations.
Who gives this training
Any of our coaches can give this training. Tell us what negotiations your team deals with, and we will put a programme together.
Frequently asked questions
For anyone who has to negotiate in business and wants to become more confident in it: managers, salespeople, entrepreneurs and teams. We start from negotiations from your own practice.
The training consists of 2 half-days. The first is about negotiation theory and non-verbal signals, the second about practising strategies with role plays. We tailor the content to your request.
With six to twelve participants per group. That way there is room to do role plays and get feedback from each other.
In Dutch or English. Let us know which language your team prefers, and we will take that into account in our proposal.
Every training is tailored, so we work with a quote after we have heard your request. Do you want to combine it with other skills? Then view our tailored training.
Practical
- Formula: Personal coaching
- Languages: English, Dutch
- Participants: 6 to 12