Half day 1: communication theory and non-verbal signals
You explore communication theories and the impact of non-verbal signals on leadership communication.
This page was translated from Dutch with AI.
Leadership communication
As a leader you communicate all day, and yet things do not always go the way you want. In this Leadership communication training you learn to communicate clearly, give feedback and manage conflicts. The training consists of 2 half days for 6 to 12 participants, in Dutch or English.
Do you recognise this?
Your team has just heard your announcement about the new priorities. A week later half of them are doing something different from what you intended, and you wonder what went wrong along the way. You thought you had been clear.
As a leader you talk all day, but you only hear afterwards how it came across. You feel the frustration in yourself and in your team, and you do not always know how to tackle a difficult conversation or a conflict.
Communication is the key to successful leadership, but for many professionals it is also a stumbling block. Perhaps you notice that:
- you find it difficult to switch between different conversation partners;
- misunderstandings arise within your team or with clients;
- you doubt how to handle conflicts or difficult feedback;
- your message does not come across the way you intend it.
Poor communication causes frustrations, misunderstandings and lower productivity, and can affect the working atmosphere.
Why does my message not come across the way I want?
A message that is clear to you is not always clear to the person hearing it. Tone, posture and timing play a part, and those who lead notice this extra strongly because everyone is watching you.
Then misunderstandings arise that cost time and damage trust. You postpone a conversation or package your feedback so carefully that it does not land, and that costs energy, for you and for your team.
It does not have to stay this way. Communicating as a leader is a skill you can refine.
How do you communicate as a leader so that it lands?
Clarity, assertiveness and a good conversation during a conflict can be learned, and practised until they feel natural. You do not have to become a different person for it.
Our coaches know the pressure of the leadership role and the temptation to postpone difficult conversations. In 2 half days you explore communication theory and non-verbal signals, and you practise constructive conversations, conflicts and assertive communication in workshops, simulations and role plays.
This way you learn to make your message land and to face difficult moments with more self-confidence.
What you can do after the training
After the training you can:
- use strategies for internal and external communication and switch better between conversation partners;
- understand and use non-verbal communication to reinforce your message;
- manage conflicts;
- give and receive constructive feedback;
- face challenging situations with self-confidence and communicate assertively as a leader.
How we approach it
The training consists of 2 half days, with workshops, simulations and role plays.
Half day 2: practising constructive conversations
In practical workshops you practise constructive conversations, essential for effective leadership. With simulations and role plays you train managing conflicts and assertive communication as a leader.
Afterwards you keep practising
Every training is extended in the THOC Learning Space. Your material remains available and you get an AI Coach who knows the lesson.
We work in an experience-oriented way: an interactive and experiential approach in which you constantly apply the theory in practical exercises and simulations.
Who gives this training
Any of our coaches can give this training. Are you an HR employee, L&D manager, executive or business leader with important communication challenges? Tell us what you need, and we will create a programme together.
Frequently asked questions
For HR employees, L&D managers, executives and business leaders who want to strengthen their communication as a leader, alone or with their team. We work with your own situations.
The training consists of 2 half days. The first is about communication theory and non-verbal signals, the second about constructive conversations, conflicts and assertiveness. We tailor the content to your request.
With six to twelve participants per group. This way there is room for simulations and role plays and to get feedback from each other.
In Dutch or English. Let us know which language your team prefers, and we will take that into account in our proposal.
Every training is tailored, so we work with a quote after we have heard your request. Do you want to combine it with other skills? Then view our tailored training.
Practical details
- Formula: Personal coaching
- Languages: English, Dutch
- Participants: 6 to 12