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Dealing with late payers

How do you deal with late payers?

Do you feel that dealing with late payers is a source of frustration and irritation for businesses and individuals? It is never pleasant to have to chase outstanding payments, ignoring outstanding payments can lead to increasing debts and financial problems for the company. Furthermore, the lack of follow-up with late payers can give them the feeling that they can get away with it, which only makes the situation worse.

Our training in dealing with late payers offers a structured approach to tackle these challenges. Start by integrating neuroscientific principles to gain insight into the motivations and emotions behind the payment behaviour of late payers.

With our focused and practical approach, you will be able to tackle outstanding payments effectively. Discover our extensive course materials, including a syllabus and instructional videos, available on our digital learning platform, to develop additional knowledge and skills at your own pace, allowing you to apply the learned techniques effectively in practice.

Learning objectives:

Refine your communication skills for effective contact with late payers.
Understand the legal aspects and contractual obligations regarding late payers.
Implement an effective debtor management process to prevent future payment problems.

Programme (per half day):

Part 1: Delve into various communication strategies and learn how to act assertively towards late payers.
Part 2: Discover the legal and contractual aspects of dealing with payment arrears.
Part 3: Practise with practical simulations to strengthen your skills in dealing with late payers.

Experience-oriented learning at The House of Coaching

At The House of Coaching, practical learning is central. We offer interactive training and real-life scenarios, so that you can apply the learned strategies directly in your daily work.

Are you a financial manager, entrepreneur or freelancer struggling with late payers? Contact us now to organise this training for you and/or your team. Discover how our training can help you achieve financial stability and successfully deal with late payers.

Would you like to develop these 21st Century Skills in your people, team or organisation? Contact us and we will work out a programme together!

Practical

Formula: Personal coaching
Languages: English, Dutch
Participants: 6 - 12

Request a tailored programme