Emotional intelligence
Training courses and articles about emotional intelligence: recognizing and utilizing your own emotions and those of others.
Emotional intelligence starts with noticing what is happening within yourself and the other person. Then you choose how to respond to it. Here you will find training courses and articles from The House of Coaching about emotions, empathy and dealing with sensitive situations.
12 articles
-
The link between leadership and productivity
Companies that invest in leadership training see an improvement not only in the performance of their leaders, but also in the productivity and…
Companies that invest in leadership training see an improvement not only in the performance of their leaders, but also in the productivity and motivation of their teams. In this blog we discuss how leadership training can bring about these positive changes and why it is essential for every organisation.
What are leadership training courses and why are they essential?
Leadership training courses are programmes designed to improve the skills and capabilities of leaders within an organisation. These courses focus on various aspects of leadership, including communication, team management, problem solving and strategic thinking. In today's competitive market, these courses are essential because they give leaders the tools they need to lead their teams effectively and stimulate business growth.
Read -
Being empathetic with technology? Pardon?
Being empathetic with technology? Pardon? "I always saw ChatGPT as something technological and didn't use it that much. You seem to see it as a 'human' with...
Being empathetic with technology? Pardon?
"I always saw ChatGPT as something technological and didn't use it that much. You seem to see it as a 'human' with whom you build interactions... now that I saw and heard this from you, my view on A.I. has completely changed. I want to get started with it right away."
"Dad, since you told me I can also see the car as my partner: the better I understand how she is put together, the better I can handle her", shifting gears, steering and coordinating movements suddenly goes much better..."
Read -
It is okay to be angry
It is okay to be angryImagine: you work on a project for months, give it your all and right before the finish line a colleague takes all the credit. It is…
It is okay to be angry
Imagine: you work on a project for months, give it your all and right before the finish line a colleague takes all the credit. It is normal for a wave of frustration and anger to wash over you. But is anger really as bad as we often think? Let us explore the importance of being angry and how we can use this emotion to our advantage.
Useful
Anger is a natural reaction that helps us recognise injustice. It is a signal that something needs to change. Scientific research shows that anger, if channelled correctly, can make us more assertive and goal-oriented. It gives us the urge to take action against injustices, which in a professional setting can lead to raising problems that would otherwise go unnoticed.
Read -
The key to genuine contact
In our current world full of fast communication and superficial interactions, one thing has become clear: authentic communication is rare, but highly...
The key to genuine contact
In our current world full of fast communication and superficial interactions, one thing has become clear: authentic communication is rare, but highly valued. We long for authenticity, for people who speak from their heart and truly touch us. This lack of authenticity often causes a feeling of dissatisfaction and misunderstanding in both personal and professional relationships.
That is why we will briefly go over the essential principles of authentic communication, as they are presented in our Skill Sprint.
Read -
Leaving the table
“Have the courage to leave the table when respect leaves the room” Imagine you are sitting in a restaurant, waiting for your order, but the waiter walks past you time...
“Have the courage to leave the table when respect leaves the room”
Imagine you are sitting in a restaurant, waiting for your order, but the waiter walks past you time and time again. You try to get attention, but it seems as if you are invisible. This scenario is not only frustrating in a restaurant, but also a striking metaphor for situations in life where respect is lacking. It is a sign that it might be time to leave the table.
The first indicator that it is time to get up is when you notice that you are not being heard. You share your thoughts and ideas, but it is as if you are talking to a brick wall. In a team meeting, for example, where your input is consistently ignored, it is just like sitting in that restaurant where the waiter does not even give you a glance.
Read -
The adventure in Neurocity
In the bustling city of Neurocity, brother and sister Ivan and Eva Quantum experienced adventures together. Ivan, a walking encyclopaedia, was a master of logic and…
In the bustling city of Neurocity, brother and sister Ivan and Eva Quantum experienced adventures together. Ivan, a walking encyclopaedia, was a master of logic and facts. Eva, with her natural flair for empathy, was an expert in reading and understanding emotions.
One day, Ivan and Eva decided to combine their knowledge and charm for a moment full of adventure in Neurocity. Their first outing was a quiz. Ivan's broad knowledge helped them answer every question, and they won with flying colours. A restaurant voucher was their reward.
Read -
The power of internal dialogues: a key to mental wellbeing
Our internal dialogues, the conversations we have with ourselves, are much more than whispers in our heads. They form the core of our mental wellbeing.…
Our internal dialogues, the conversations we have with ourselves, are much more than whispers in our heads. They form the core of our mental wellbeing. Positive self-talk can significantly reduce the harmful effects of stress and anxiety, while negative self-talk can lead to anxiety, depression, and even burnout.
It turns out that how we talk to ourselves profoundly influences our view of the world and ourselves. Negative self-talk limits our thinking, feeds perfectionism and contributes to feelings of depression. That is why it is essential to be aware of our internal dialogues and to strive for more positive self-talk.
Read -
Personality models: criticism, opportunities & science
From DISC to Insights Discovery, HBDI, LSI, MBTI, Lumina Spark,... each model has its own appeal, advantages and pitfalls. In the world of...
From DISC to Insights Discovery, HBDI, LSI, MBTI, Lumina Spark,... each model has its own appeal, advantages and pitfalls. In the world of personal development, I have taken a deep dive into various personality models.
Why I approach them critically
I have learned to look beyond the surface. It cannot be denied that many of these models fall short when it comes to scientific validity and reliability. Although they can offer insights and are often used in both business and personal development programmes, many of these models struggle to pass rigorous scientific testing.
Read -
8 essential skills you learned from your mother
Do you remember those times your mother gave you a life lesson disguised as everyday advice? "Eat your vegetables, then you will grow big and strong," she would say. But...
Do you remember those times your mother gave you a life lesson disguised as everyday advice? "Eat your vegetables, then you will grow big and strong," she would say. But between the lines, she actually taught you much more. She gave you a toolkit of soft skills that you now use daily. So let us pause for a moment to consider those invaluable lessons and take a closer look at the top 5 soft skills you learned from your mother.
Patience
My mother was the epitome of patience. You remember the endless questions you subjected her to, right? "Why is the sky blue, mum? Why can't I have sweets for dinner?" Yet she never snapped, she always found the stamina to answer calmly and logically. The ability to remain patient, even when tested to the limit, is perhaps one of the most crucial skills my mother taught me. This ability not only saves you from hasty, regrettable reactions, but also helps you to appreciate the journey more rather than the destination. During meetings, negotiations or brainstorming sessions, your unflappable patience can mean the difference between success and failure, harmony and discord.
Read -
The impact of AI on knowledge workers
Artificial Intelligence (AI) is no longer a thing of the future; it is today's reality. For HR managers, L&D specialists and entrepreneurs, it is...
Artificial Intelligence (AI) is no longer a thing of the future; it is today's reality. For HR managers, L&D specialists and entrepreneurs, it is crucial to understand the implications of this technology. The challenge is therefore not to see AI as a threat but as leverage for your team and your organisation.
AI, here to stay
It is a fact: Artificial Intelligence will never disappear from our working world. And we are only at the beginning of this important evolution. But what does this mean for your organisation? Everyone understands that AI will make certain jobs redundant, which will inevitably lead to unrest. How can you prevent this? By investing in AI education today. By teaching people how to use this technology effectively to lighten and automate their daily tasks, you will empower your team. This way you can make the transition run smoothly and maximise the benefits of AI for your organisation.
Read -
Which type of training do you prefer?
Lifelong learning has become a necessity in the 21st century. That is why companies organise training courses to keep supporting their employees in...
Which type of training do you prefer?
Lifelong learning has become a necessity in the 21st century. That is why companies organise training courses to keep supporting their employees in their personal and professional development. Now that online options for organising them have become commonplace, they have grown strongly in popularity. But do they offer the ideal solution in all circumstances?
In this survey, we focus on organising, delivering and attending training courses from three perspectives:
The perspective of the people who organise training courses; the Learning & Development managers, team leaders and HR managers;
Read -
How do you develop emotionally intelligent leadership?
Emotionally intelligent leadership is the art of communicating effectively and responding to your own emotions and those of others. It helps leaders make more effective...
Emotionally intelligent leadership is the art of communicating effectively and responding to your own emotions and those of others. It helps leaders make more effective decisions, build better relationships and create a more positive working atmosphere.
An emotionally intelligent leader is aware of her or his own emotions and can regulate them effectively. She can also understand the emotions of others and respond to them in a constructive way. This helps them resolve conflicts, solve problems and create better team dynamics.
Read
Pages
-
Customer Service
Excellent customer experience through empathy and effective communication. We have all experienced bad customer service at some point. Whether you were ignored by...
-
Emotional intelligence
Learn to recognise and regulate emotions. Emotions seem to run high, but you struggle to understand them or respond to them effectively. Or perhaps you have...
-
Empathy
Empathy as a leadership skill. Empathy is more than a buzzword; it is a crucial skill for effective teams and leaders, especially...
-
Giving and receiving feedback
Positive and constructive feedback for better collaboration. Feedback is crucial for advancing projects, self-improvement and stimulating...
-
Inclusivity and diversity
From differences to strength. As a manager, you play a key role in creating an environment where every employee feels valued, understood and...
-
Nonviolent Communication
Learn to communicate nonviolently. Miscommunication often causes tension and conflict between people, damaging relationships and opportunities...