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Emotional intelligence

You notice that emotions run high, in yourself or in your team, and you do not always know how to understand them or react well to them. In this one-day workshop for managers, you learn to recognise and regulate emotions, in yourself and in others, based on Goleman's model.

Emotional intelligence for managers, training by The House of Coaching
Emotional intelligence for managers, training by The House of Coaching

Request a tailored programme

Do you recognise this?

A team member reacts sharply to a comment in the planning meeting and the mood changes. You feel your own annoyance rising, while you want to stay calm and keep the conversation on track.

Afterwards, you do not really know what exactly happened, with him and with you. You want to understand what is going on and react well to it, but you notice that you mainly deal with it on feeling.

As a manager, you notice that:

  • emotions sometimes run high and you struggle to understand them;
  • you do not really know how to react effectively to the emotions of others;
  • team members struggle with stress and emotions;
  • that stress affects collaboration and productivity.

Emotional intelligence plays an important role in these types of situations.

Why do I not know how to react to emotions?

As a manager, you learn a lot about numbers, planning and results. You rarely learn anything about emotions, even though you deal with them every day.

Misunderstood emotions therefore continue to affect the collaboration and productivity of your team. Tension lingers, conversations become more cautious and you carry more with you than you would like. That costs you energy and leaves little room to be truly present as a leader.

It does not have to stay this way. With more insight and more regulation, you build better connections with yourself and with your team members.

How do you learn to recognise emotions and react calmly to them?

Emotional intelligence is a skill you can develop, step by step. You first learn what is going on in yourself and in others and then how to deal with it.

Our coaches know the pressure of managing and work with Goleman's model. In two half-days, you practise recognising and regulating emotions, in yourself and in others, and you learn to stay calm in challenging situations.

In one day, you get a fixed way to read situations and react constructively.

What you can do after the training

After the training you can:

  • recognise and accurately name your own emotions;
  • recognise emotions in others by non-verbal signals and verbal expressions;
  • show empathy and see the perspective of others;
  • use strategies to deal with stress and negative emotions;
  • stay calm in challenging situations and react constructively to emotions;
  • create a supportive work environment where understanding and empathy are central.

How we approach it

The workshop lasts one day and consists of two half-days, based on Goleman's model.

Half-day 1: recognising emotions

You develop awareness of your own emotions and learn to recognise the signals of emotions in others. You understand the impact of emotions on decision making and team dynamics.

  1. Introduction to emotional intelligence and the importance of emotions in leadership.
  2. Self-reflection and self-awareness: exploring and identifying your own emotions.
  3. Recognising emotions in others: non-verbal signals and verbal expressions.
  4. Developing empathy and understanding: seeing the perspective of others and taking their emotions into account.
  5. Practical application: integrating emotional intelligence into communication and leadership.

Half-day 2: regulating emotions

You learn to regulate emotions effectively, in yourself and in your interactions with others.

  1. Emotional regulation and stress management: effective strategies to deal with stress.
  2. Maintaining emotional balance: techniques to stay calm in challenging situations.
  3. Constructive reactions to emotions: turning negative emotions into positive actions.
  4. Emotional influence and a supportive work environment: creating a culture of understanding and empathy.
  5. Resilience and personal growth: developing emotional resilience and embracing change.

Afterwards you keep practising

Every training is extended in the THOC Leerruimte. Your material remains available and you get an AI Coach who knows the lesson.

We work in an experience-oriented way: you constantly work with the theory in practical exercises that help you learn to apply your skills in real situations.

Who gives this training

Our coaches can give this training. Tell us what your team needs, and we will propose a programme together.

Frequently asked questions

Who is the Emotional intelligence training for?

For managers who want to strengthen their emotional intelligence and deal effectively with emotions, both in themselves and in their team members.

How long does the training take and with how many participants?

The workshop lasts one day and consists of two half-days: recognising emotions and regulating emotions. We work with six to twelve participants per group.

In which language is the training given?

In Dutch or English. Tell us which language your team prefers when you request a programme, and we will take that into account.

How much does the training cost?

Every training is tailored, so we work with a quote after we have heard your request. Request a quote via contact.

Which trainings tie in with this?

If you want to continue working on empathy or leadership, have a look at Empathy, Giving and receiving feedback or Leadership coaching.

Practical

  • Formula: In-company training
  • Languages: Dutch, English
  • Half-days: 2
  • Participants: 6 to 12

Request a tailored programme

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