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Emotional intelligence

Learn to recognise and regulate emotions.

Emotions seem to run high, but you struggle to understand them or respond to them effectively. Or perhaps you have noticed that your team members sometimes struggle with stress and emotions, which affects collaboration and productivity. Emotional intelligence plays a crucial role in these types of situations, and that is why we want to invite you to our "Emotional Intelligence for Managers" training course.

This one-day workshop is specially developed for managers, to help you strengthen your emotional intelligence and deal effectively with emotions, both in yourself and in others. We have put together two engaging modules, based on Goleman's model, which will teach you essential skills to take your leadership to new heights.

Module 1: Recognising emotions

In the first module, "Recognising Emotions", we will focus on developing awareness and recognising emotions. You will learn how to better tune into your own emotions and understand them more effectively. In addition, you will learn to recognise the signs of emotions in others and show empathy. These skills will enable you to gain a deeper understanding of your team members and offer better support.

Learning objectives:

Recognise your own emotions and name them accurately.
Identify emotions in others using non-verbal signals and verbal expressions.
Develop empathy and understanding for the emotions of others.
Apply insight into emotions to promote effective communication.
Increase your emotional awareness and understand the impact of emotions on decision making and team dynamics.

Learning programme:

Introduction to emotional intelligence and the importance of emotions in leadership.
Self-reflection and self-awareness: exploring and identifying your own emotions.
Recognising emotions in others: non-verbal signals and verbal expressions.
Developing empathy and understanding: seeing the perspective of others and taking their emotions into account.
Practical application: integrating emotional intelligence into communication and leadership.

Module 2: Regulating emotions

In the second module, "Regulating Emotions", you will learn how to regulate emotions effectively, both in yourself and in your interactions with others. You will develop strategies to deal with stress, maintain emotional balance and deal constructively with challenging situations. This allows you to influence the emotions of others and create a positive and supportive working environment.

Learning objectives:

Learn effective strategies to deal with stress and negative emotions.
Develop skills to maintain emotional balance in challenging situations.
Promote constructive reactions to emotions and prevent destructive behaviour.
Learn techniques to positively influence emotions in others and create a supportive working environment.
Strengthen your resilience and personal growth by mastering emotions.

Learning programme:

Emotional regulation and stress management: effective strategies to deal with stress and manage emotions.
Maintaining emotional balance: techniques to stay calm in challenging situations.
Constructive reactions to emotions: turning negative emotions into positive actions.
Emotional influence and supportive working environment: creating a culture of understanding and empathy.
Resilience and personal growth: developing emotional resilience and embracing change.

With this comprehensive learning programme, you as a manager will acquire concrete skills to recognise and regulate emotions effectively. You will be able to make better connections with yourself and your team members, reduce stress, deal constructively with challenges and create a supportive working environment where everyone can flourish.

Experience-oriented learning at The House of Coaching

The House of Coaching stands for experience-oriented learning. As a participant, you constantly work with the theory through practical, experience-oriented exercises that teach you to apply your skills in real situations. We facilitate the learning process through maximum interaction and sharing experiences. That is learning that really sticks!