This page was translated from Dutch with AI.
You want to improve the performance of your organisation without losing sight of your people. In this in-company training of four half-days, you combine Business Performance Management with systems thinking and a human-centred approach. For managers, analysts and project managers, in groups of 6 to 12.
The quarterly overview is on the table. The numbers are not good enough, so you propose a new action plan. The team goes quiet, and no one can say what is behind the numbers.
In a few months, you will be sitting around the same graphs again. You feel that you cannot bring the people and the numbers together, and that makes your work harder than it should be.
You are responsible for the performance of an organisation or team. Yet you notice that:
Real performance goes beyond numbers. It touches on what makes organisations flourish: their people.
Numbers tell you what is happening, but rarely why. If the people and their mutual relationships remain out of the picture, you miss exactly the dynamics that determine performance.
This is how we steer on outcomes while the causes remain invisible. A new plan meets resistance, and what improves falls back after a while. That costs you energy and trust, and it makes improving more tiring than necessary.
It does not have to stay this way. Steering performance with an eye for people can be learned.
Business Performance Management gains more traction when you combine it with systems thinking. Then you see the patterns and relationships behind the numbers, and you find the places where improvement really sticks.
Our coaches know the tension between results and people. In four half-days, you work on a human-centred approach with lectures, case studies and practical exercises.
This is how you learn to develop and implement strategies that also improve job satisfaction, customer experience and culture.
After the training you can:
The training consists of four half-days, with lectures, case studies and practical exercises.
You explore the core principles of Business Performance Management and learn how systems thinking offers a lens to view performance in an interconnected context. You learn to appreciate the dynamics that contribute to the performance of an organisation.
You delve into techniques to analyse current performance levels, with an eye for employees and customers. Using systems thinking, you develop strategies that also improve job satisfaction, customer experience and organisational culture.
You address the challenges of shifting performance metrics and strategies, focusing on human elements. You explore inclusive approaches to change management.
You create adaptive feedback loops with quantitative measurements and qualitative feedback. You apply systems thinking to find leverage points for sustainable improvements, so that the organisation and its people benefit.
Every training is extended in the THOC Learning Space. Your material remains available and you get an AI Coach who knows the lesson.
We work in an experience-oriented way: you constantly work with the theory in practical exercises where you apply your skills to real situations.
Our coaches can give this training. Tell us what your organisation needs, and we will propose a programme together.
For managers, business analysts, project managers and any professional who needs to improve the performance of organisations and is looking for a comprehensive, systems-oriented and human-centred approach.
The training consists of four half-days. We work with six to twelve participants per group, in Dutch, English or French.
Systems thinking provides a lens to view performance in an interconnected context. This is how you recognise patterns and leverage points that determine the success of your organisation. You can find more about this at Systems thinking.
Every training is tailored, so we work with a quote after we have heard your request. Request a quote via contact.
View Leadership, Project management or Strategic thinking.
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