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Conversation management

Manage your (online) reputation thanks to authentic conversations

Many people wonder how they can have effective conversations. How can you find the right tone and timing?

This uncertainty can lead to frustration and the feeling that conversations do not yield the desired result.

Our training in Conversation Management, aimed at leading online conversations, offers a structured approach to tackle these challenges. You gain insight into the psychology behind effective conversations. With practical exercises and techniques, we help you to have online conversations that lead to the desired results.

Furthermore, we make extensive course material available on our digital learning platform, including a syllabus and instructional videos. This way, you can develop additional knowledge and skills at your own pace and effectively apply the learned techniques in your online conversations.

Learning goals

Develop a deep understanding of effective conversation management and the importance of timing and tone in online environments.
Learn how you can manage emotions and give and receive constructive feedback in digital conversations.
Gain insight into strategies for conflict management and assertive communication in online settings.

Programme (per half day)

Session 1: Explore the psychology behind conversation management and practical techniques for effective online communication.
Session 2: Workshops on giving and receiving constructive feedback. Simulations and role plays aimed at conflict management and assertiveness in digital conversations.

Experiential learning at The House of Coaching

At The House of Coaching, we believe in learning by doing. Our training courses offer practical exercises and real-life case studies, so that you can immediately apply the learned concepts.

Are you a professional who wants to improve their conversation skills in online environments? Contact us today to organise this training for you and/or your team. Discover how our training can help you to have effective online conversations and achieve better results.

Would you like to develop these 21st Century Skills in your people, team or organisation? Then get in touch and we will work out a programme together!

Practical details

Format: In-company training
Languages: English, Dutch
Participants: 6 - 12

Request a tailored programme