Business Storytelling
Does your message not stick? Learn to shape it into a story, so that your audience does something with it.
This page was translated from Dutch with AI.
Interpersonal skills
Collaborating, persuading, coaching and leading are skills you can learn and continue to refine. In our interpersonal skills training you practise them with situations from your own work. Choose a training below or let us develop a tailored programme.
Where does friction arise between people?
You have prepared a good proposal, but you cannot sell it in the meeting. Someone interrupts you, the discussion goes in a different direction and you go home feeling that you were not able to make your point.
Or you notice that a conversation with a colleague always ends in tension. You want to talk it out, but you do not know how to start without it escalating.
Why is collaborating sometimes so exhausting?
Almost all our work goes through other people. Persuading, making agreements, giving feedback, getting a group on board: it happens all day long, but almost no one has ever really learned it.
As a result we rely on our gut feeling and on what we saw in others. Sometimes it works, sometimes a message does not stick or a meeting gets stuck. You put a lot of energy into it, and yet it feels like you are working harder than necessary.
It does not have to stay that way. Communicating, leading and collaborating are not innate talents. They are skills.
How do you become stronger in your contact with others?
Every interpersonal skill has its own techniques: how you build a story, how you guide a group, how you open a sensitive conversation. You can learn and continue to refine those techniques.
Our coaches are expert, coach and facilitator all at once. They provide models, coach you on what you do yourself and ensure that the group learns from each other. You practise experientially, with situations from your own work, until it feels natural.
Choose the skill below that fits where you are now, or let us develop a tailored programme.
Which skill suits you?
Public speaking
Do you dislike standing in front of a group? Learn to deliver your message with more calm and conviction.
Leadership
Do you want to direct and guide people better? Learn to lead in a way that suits you and your team.
Facilitation
Do you have to guide a group? Learn to make meetings and workshops work.
Nonviolent Communication
Do conversations end in tension? Learn to communicate clearly and respectfully, even when there is friction.
Emotional intelligence
Do you want to deal better with your own emotions and those of others? Learn to recognise and use them in your work.
All interpersonal skills training
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Advanced presentation skills
Learn to present with more impact, even to a mixed audience. Interactive in-company workshop of 2 half-days for 6 to 12 participants, in three languages.
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Advertising and Ad Communication
Learn to set up advertising and ad campaigns that resonate with your target audience. A training course of 2 half days for 6 to 12 participants, in Dutch or English.
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Appreciative Inquiry
Learn to shift your team's focus from problems to possibilities with Appreciative Inquiry. In-company training for 6 to 12 participants.
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Building a High Trust Team
Learn to build trust in a team that works together physically and online. In-company training Building a High Trust Team for 6 to 12 participants.
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Business Performance Management
Improve performance with a human-centred approach: Business Performance Management combined with systems thinking. In-company training in four half-days.
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Business Storytelling
Learn to make your message land with stories in presentations, pitches and sales conversations. In-company training of 2 to 4 half-days for 6 to 12 people.
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Change communication
Learn to communicate change clearly and empathetically to your people. In-company training of 3 half days for 6 to 12 participants, in Dutch or English.
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Cold Calling Techniques
Learn cold calling with more confidence and less fear of rejection. In-company training of two half-days for 6 to 12 participants.
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Collaboration and self-management
Build a team with more autonomy and engagement. In-company workshop of 4 half-days (2 full days) for 6 to 12 participants, in Dutch, English or French.
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Commercial communication
Learn to understand customers better and handle complaints with empathetic communication. In-company training in two half-days for 6 to 12 participants.
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Complaint handling
Learn to handle complaints with empathy and constructive conversations. Training for 6 to 12 participants, in Dutch or English, tailored to your team.
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Conversation management
Conduct online conversations with the right tone and timing. In-company training of two half days for 6 to 12 participants, in Dutch or English.
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Crisis communication
Prepare for communication in a crisis with exercises and simulations. In-company training of two half days for 6 to 12 participants.
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Customer Service
Provide customer service that customers remember, even with angry or upset customers. In-company workshop of 2 half-days for 6 to 12 participants, in three languages.
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Dealing with boundaries and conflicts
Learn to set boundaries and resolve conflicts constructively as a manager. One-day workshop for 6 to 12 people, in Dutch or English.
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Dealing with late payers
Learn to address late payers with a clear approach and assertive conversations. Training for 6 to 12 participants, in Dutch or English.
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Debating techniques
Debate with confidence and persuade with structure, body language and argumentation. In-company training in 2 half-days for 6 to 12 participants, in three languages.
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Digital Communication and Webinars
Deliver webinars and online presentations that hold your audience. In-company training of two half days for 6 to 12 participants, in Dutch or English.
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Effective communication
Communicate clearly, purposefully and through storytelling with the four cornerstones of effective communication. In-company training in 3 half-days for 6 to 12 participants.
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Emotional intelligence
Learn as a manager to recognise and regulate emotions, in yourself and in others. One-day in-company workshop for 6 to 12 participants.
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Empathy
Learn empathetic listening and the difference between empathy and sympathy. In-company workshop of 1 half-day for 6 to 12 participants, in Dutch or English.
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Evaluation conversations
Hold evaluation conversations that are clear and empathetic, even when things get difficult. In-company training of two half-days for 6 to 12 participants.
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Facilitation
Learn to design and facilitate meetings and workshops so everyone contributes. In-company training of four half-days for 6 to 12 participants.
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Giving and receiving feedback
Learn to give and receive feedback without defensiveness, using the SBI-A model. In-company workshop of 2 half-days for 6 to 12 participants, in three languages.
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Humour in storytelling
Discover and develop your sense of humour with exercises, visualisation and drawing. In-company training in Dutch or English for 6 to 12 participants.
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Inclusivity and diversity
Build an inclusive, safe working environment as a manager. One-day workshop in 2 half-days for 6 to 12 people, in Dutch or English.
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Interviewing skills
Learn to conduct interviews that look beyond the CV. In-company workshop of 2 half-days for 6 to 12 participants, in Dutch or English.
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Investor Relations and Financial Communication
Learn to explain financial results clearly to investors and analysts. In-company Investor Relations training of two half-days for 6 to 12 participants.
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Job application skills
Learn to apply for jobs with a story that fits the role and the culture. In-company workshop for 6 to 12 people, in Dutch, English or French.
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Leadership
Learn to lead yourself and your team from personal leadership. In-company training in 9 half-days for 6 to 12 people, in Dutch, English or French.
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Leadership coaching
Leadership coaching for managers: in three personal sessions you work on your self-knowledge, communication and effectiveness as a leader. Tailor-made.
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Leadership communication
Learn to communicate clearly, give feedback and manage conflicts as a leader. A 2-half-day training for 6 to 12 participants, in Dutch or English.
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Leading meetings and workshops effectively
Learn to lead meetings and workshops with a clear agenda and engaged participants. In-company training of two half-days for 6 to 12 people.
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Learning to innovate
Build an innovation culture with ICE, Imagineering and Blue Ocean. In-company training of 2 half-days for 6 to 12 people, in Dutch, English or French.
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Marketing communication
Learn to formulate messages that resonate, with insight into consumer behaviour. In-company training for 6 to 12 people, in Dutch or English.
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Negotiation skills
Learn to negotiate with confidence: listen, persuade and manage conflicts. A 2-half-day training for 6 to 12 people, in Dutch or English.
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Networking & Relationship Building
Learn to network in a human way, even if you do not know anyone at the gathering. In-company training in two half-days for 6 to 12 participants.
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Non-Verbal Communication
Learn to read and use body language and non-verbal signals, online and live. In-company workshop for 6 to 12 people, in Dutch or English.
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Nonviolent Communication
Learn to listen without judgement and say what you need without hurting others. In-company Nonviolent Communication training in two half-days for 6 to 12 people.
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Personal Communication Coaching
Learn to communicate clearly and confidently, even in difficult conversations. In-company training of 3 half-days for 6 to 12 people, in Dutch or English.
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Project management
Learn to plan projects, motivate your team and manage risks. In-company training of 2 half-days for 6 to 12 participants, in three languages.
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Psychological Safety
Build a psychologically safe team where people dare to speak and learn. One-day in-company workshop for 6 to 12 participants, in three languages.
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Public speaking
Learn to present and speak with more confidence and impact. One-day in-company workshop with practice in a safe environment, for 6 to 12 participants.
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Sales conversations
Learn to hold sales conversations with structure and confidence. A two half-day training course for 6 to 12 participants, in Dutch or English.
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Social Media Marketing
Learn to use social media strategically for marketing. In-company training of 2 half days for 6 to 12 participants, in Dutch or English.
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Support conversations
Learn to deal with frustrated or angry customers in an empathetic and constructive way. A training course of 2 half days for 6 to 12 participants, in Dutch or English.
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Sustainability communication
Learn to tell sustainability messages that get people moving. In-company training of two half days for 6 to 12 participants.
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Working with change
Learn to deal with change and turn resistance into cooperation. In-company training Working with change in two half-days for 6 to 12 participants.
Frequently asked questions
- That depends on the theme, the duration and the group. That is why we work in a tailored way: request a quote and we will come back with a proposal. You can read more about how we work at experiential learning.