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Dealing with aggression

From Conflict to Constructive Dialogue

Tensions and conflicts can arise in any work environment. Aggression, whether verbal, physical or emotional, can have a destructive impact on the working atmosphere and the well-being of employees. This workshop teaches you to recognise, understand and transform aggression into constructive interactions.

Workshop Overview

After this workshop you can spot aggression early and address it effectively. You learn to understand the underlying causes of aggressive behaviour and how you can turn this into a constructive dialogue. We cover various techniques to de-escalate aggression, such as active listening, showing empathy and setting boundaries. You practise with realistic scenarios to refine your skills.

What You Learn

Spotting aggressive behaviour early
Understanding underlying causes of aggression
Techniques to de-escalate aggression
Active listening, showing empathy and setting boundaries

Experience-oriented learning at The House of Coaching

The House of Coaching stands for experience-oriented learning. As a participant you constantly work with the theory through practical, experience-oriented exercises that teach you to apply your skills in real situations. We facilitate the learning process through maximum interaction and sharing experiences. That's learning that really sticks!

Ready to create a work environment where conflicts are turned into opportunities? Contact us to organise this workshop for your team.

Dealing with Aggression

Would you like to develop these 21st Century Skills in your people, team or organisation?

Practical

Formula: In-company training
Languages: English, French, Dutch
Modules: 1
Participants: 6 - 12

Request a tailored programme