2 articles
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Optimising meetings and shortening decision-making cycles
In this blog, we explore an effective approach for conducting meetings with potential new clients. By establishing clear rules and expectations...
In this blog, we explore an effective approach for conducting meetings with potential new clients. By establishing clear rules and expectations, listening actively and engaging in a joint dialogue, you can create a productive environment that fosters mutual understanding and paves the way for successful outcomes.
1. Rules and expectations
Start the meeting by outlining the rules and expectations. This creates a framework for the discussion and ensures that both parties are on the same page regarding the objectives of the meeting. Invite the client to share what would make the meeting a success for them. This not only shows that you value their input, but also helps to tailor the conversation to their needs.
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Do you sometimes listen like Google?
You are halfway through typing a search query in Google, and bam! It seems as if Google is reading your mind and making suggestions even before you have...
You are halfway through typing a search query in Google, and bam! It seems as if Google is reading your mind and making suggestions even before you have finished your sentence. Handy, isn't it? But let's be honest, in real life this type of 'telepathy' can seriously mess up communication. In a world where we are used to quick answers and immediate results, the art of active listening has become a rare but indispensable skill, especially in the business environment.
Put yourself in a conscious listening mode
Active listening is not a passive activity; it requires conscious effort and attention. In the business world, where miscommunication can lead to significant losses, it is essential to be fully present and tuned in to the speaker. This means switching off your inner 'Google autocomplete', which tends to hijack the conversation with premature conclusions. Put your prejudices, assumptions and personal agenda aside. Be present in the moment and focus on what is being said, not on what you think will be said.
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