The pandemic catalyzed an already accelerating pace of digital transformation, where old ways of doing things—from shopping to working—changed irreversibly. The demand for digital skills was also influenced as companies shifted from physical headquarters to remote or hybrid working.

While this trend has been gaining momentum across all industries for decades, today's acceleration is unprecedented. Now, digital adoption and the respective digital skills needed to embrace the transformation are crucial. In fact, these skills are essential for the survival of businesses.

Digital skills have never been more important for businesses and the workforce, as evidenced by the universal shift to digital interactions such as remote work, online commerce, and virtual collaboration. While this change has brought many benefits, such as increased flexibility for employees and the removal of geography as a barrier to hiring new talent, it has also led to the widening of an already large skills gap.

A new dimension recently added to this digital transformation is the rise of artificial intelligence (AI) since the end of 2022. AI has taken a significant evolutionary step in the form of generative AI, which can create new content based on training data. This development has the potential to fundamentally change the way we work by automating tasks and enabling us to work faster and more efficiently.

However, this rise of AI has also brought new challenges and pitfalls. There are concerns about the ethical implications of AI, such as the possibility of deepfakes and the potential impact on jobs. It's clear that the rise of AI requires a new set of digital skills. Understanding AI and how it can be used and integrated into existing workflows is now an essential skill.

In this section, you will find an overview of the training and coaching we offer in this area. We help you develop and improve these new skills, so you're ready for the future of digital work.