Tensions and conflicts can arise in any working environment. Aggression, be it verbal, physical or emotional, can have a destructive impact on the working atmosphere and well-being of employees. This workshop will teach you to recognise, understand and transform aggression into constructive interactions.

Workshop Overview

After this workshop, you will be able to identify aggression early and address it effectively. You will learn to understand the underlying causes of aggressive behaviour and how to turn it into a constructive dialogue. We cover various techniques to de-escalate aggression, such as active listening, showing empathy and setting boundaries. You practice with realistic scenarios to refine your skills.

What You Learn

• Early detection of aggressive behaviour
• Understanding underlying causes of aggression
• Techniques to de-escalate aggression
• Active listening, empathy and setting boundaries

Experiential Learning at The House of Coaching

The House of Coaching stands for experiential learning. As a participant, you continuously engage with theory through practical, experiential exercises that teach you to apply your skills in real situations. We facilitate the learning process through maximum interaction and sharing of experiences. That's learning that really sticks!

Ready to create a working environment where conflicts are turned into opportunities? Contact us to organise this workshop for your team.