The House of Coaching is responsible for the processing of personal data as reflected in this privacy statement. 

Contact details

The House of Coaching VOF 

Mosseveldstraat 34b, 9290 Overmere, Belgium  
Tel: +32 9 3968048 
Email: info@thehouseofcoaching.com

Personal data we process

The House of Coaching processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Bank account number

Special and/or sensitive personal data that we process

The House of Coaching does not process any special and/or sensitive personal data about you.

For what purpose and on what basis we process personal data

The House of Coaching processes your personal data for the following purposes:

• Handling the agreement between you and us
• Calling or emailing you if necessary to carry out our services
• Informing you of changes to our services and products
• To deliver services to you and for you
• The House of Coaching also processes personal data if we are legally obliged to do so

No automated decision-making

The House of Coaching does not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions that are made by computer programmes or systems, without any human being (e.g. an employee of The House of Coaching) being involved. The House of Coaching only uses computer programmes or systems and partners that comply with the requirements described in the General Data Protection Regulation of 25 May 2018.

How long we keep personal data

The House of Coaching will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected and will respect legally imposed retention periods where applicable.

Sharing personal data with third parties

The House of Coaching does not sell your data to third parties and only shares it with third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The House of Coaching remains responsible for this processing where applicable.

Cookies, or similar techniques

The House of Coaching uses only technical and functional cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser's settings.

How we secure personal data

The House of Coaching takes the protection of your data seriously and takes appropriate technological and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent, if any, to data processing or object to the processing of your personal data by The House of Coaching where applicable. You can send a request for inspection, correction, deletion, data transfer of your personal data or request to withdraw your consent or object to the processing of your personal data to our e-mail address.

To ensure that the request for access is made by you, we ask that you send a copy of the front of your identity document with the request. We will respond to your request as soon as possible and at the latest within four weeks. CS Workx would also like to inform you that you have the option to file a complaint with the national supervisory authority:

Data Protection Authority

Press Street 35, 1000 Brussels Tel:  +32 (0)2 274 48 00 Fax: +32 (0)2 274 48 35 E-mail: contact@apd-gba.be 

Website: www.gegevensbeschermingsautoriteit.be